IT that actually works. Gold Coast, since 2007.
Managed IT is the core of what we do. M365, security, backup, networking and automation sit around it when you need them.
What we can help with
This is a capability list, not a blanket promise. The proposal defines what's actually included for your environment.
Ongoing, business-hours IT support for an agreed environment.
- Business-hours remote support
- Onsite support on the Gold Coast
- Network, server and endpoint monitoring
- Patch and endpoint management
- Vendor liaison
- New starters, leavers and device changes
Setup, change and support across the Microsoft cloud.
- Tenancy and licence review
- Email and data migrations
- Exchange Online and Teams
- SharePoint and OneDrive
- Entra identity and access
- Intune device management
Essential Eight assessment, Microsoft security controls, Acronis backup and RFFR support.
- Essential Eight assessment & implementation
- Microsoft Defender & Intune
- MFA and Conditional Access
- Acronis backup and recovery testing
- Vulnerability management
- RFFR & compliance support
Network design, deployment and management for one site or many.
- Wi-Fi and switching
- Multi-site networking
- Firewalls and site-to-site VPNs
- IP cameras and surveillance
- Structured cabling
- Racks, project hardware and server rooms
AGPAL certification for general practices. RFFR compliance for disability employment services providers.
- AGPAL gap analysis & implementation
- RFFR (Right Fit For Risk) compliance
- IT controls & policy documentation
- Evidence preparation for assessors
- Ongoing compliance maintenance
Practical ways to remove repetitive handling and join systems together.
- Process review and mapping
- Workflow automation
- System integrations
- Document processing
- AI-assisted drafting and intake
- Internal agents and operational tools
Questions about working with centrase
Does centrase use lock-in contracts?
No. centrase does not use lock-in contracts. The commercial terms, scope and support arrangements are set out in each proposal or agreement.
Where does centrase operate?
centrase is based in Gold Coast, QLD. We serve businesses across Gold Coast, the Gold Coast hinterland, and South East Queensland. For infrastructure projects, we assess travel scope case by case.
Do you work with small businesses?
Yes. centrase is usually the best fit for Gold Coast SMEs with roughly 10 to 100 people. The systems, internal IT capability and what you need from support still determine whether the fit is right.
Can centrase take over from our current IT provider?
Yes. A transition normally starts with discovery and an agreed handover plan. The exact audit, documentation, timing and responsibilities depend on the environment and cooperation from the outgoing provider.
Not sure where to start?
Tell Kevin what you're trying to fix. We'll tell you if we can help and what the next step looks like.
Get in touch